A great rental experience starts before you book. Here are the questions seasoned renters always ask — and why they matter.
For vehicles
- What's the fuel policy? Full-to-full, or do you return it as found?
- Is there a mileage limit? Some hosts cap daily mileage.
- What happens if I get a chip or scratch? Understand the claim process before it happens.
- Where do I collect and return? Is delivery available?
For homes and spaces
- What's included? Confirm WiFi speed, parking, utilities, kitchen supplies.
- What's the check-in process? Key handover, smart lock, or meet-and-greet?
- Are there quiet hours? Particularly important for group bookings.
For equipment and gear
- What condition is it in? Ask for recent photos if listing photos look old.
- Is it tested and working? Especially for electronics and AV gear.
- What's the late return policy? Know the fee structure in advance.
Asking these questions isn't being difficult — it's being a good renter. Hosts appreciate it. It sets expectations from the start and leads to better reviews for everyone.